| Contents |
 |
Acknowledgments |
ii |
 |
The Author |
iii |
 |
Introduction |
iv |
 |
Chapter 1 Videoconferencing: A "Myth of the
Future" Comes True |
1 |
 |
Chapter 2 A Lucrative Industry Waiting for Take-Off |
9 |
 |
Chapter 3 The Choice: Going Alone or With a
Partner? |
17 |
 |
Chapter 4 Case Examples of Public Videoconferencing
Sites |
25 |
 |
Chapter 5 How Money is Made Through Videoconferencing |
39 |
 |
Chapter 6 Setting the "Right" Rates
and Policies |
47 |
 |
Chapter 7 How Much Money You'll Spend Getting
Started |
61 |
 |
Chapter 8 Choosing the Right Equipment |
77 |
 |
Chapter 9 Setting Up Your Videoconference Room |
93 |
 |
Chapter 10 How to Hold a (Virtually) Fail-Safe
Videoconference |
99 |
 |
Chapter 11 Essential Support Services |
107 |
 |
Chapter 12 A Typical Videoconference Meeting |
115 |
 |
Appendix A About the FTF Global Videoconference
Directory |
127 |
 |
Appendix B Results of Public Site Surveys |
131 |
 |
Appendix C Sample Reservation Form |
136 |
 |
Appendix D Leading Videoconference Equipment
and Service Providers |
137 |
 |
Appendix E Web Page Examples & Public Site
Logos
|
143 |
 |
Index |
148 |